Public Compliments
How to compliment a member of the MHPS:
The Medicine Hat Police Service welcomes any compliments about a specific officer or civilian member and the service you received.
There are a number of ways to compliment a Medicine Hat Police Service staff member. The more common approaches are:
- Complete the Customer Feedback form
- Contact the officer / civilian member’s supervisor directly
- Contact the Office of the Chief by telephone, letter or email mhps@mhps.ca
All compliments will be reviewed by the Chief of Police and any staff member named will also receive a copy. Your personal information is optional.
Public Complaints
Effective December 1, 2025, the Police Review Commission (PRC), a new independent provincial agency, is responsible for investigating serious incidents, criminal allegations, and public complaints involving police in Alberta.
If you have concerns about the actions or conduct of a member of the Medicine Hat Police Service, you can visit www.albertaprc.ca and click the “Make a complaint” button, then fill out the complaint form with your personal details.
Maintaining open lines of communication with citizens is an important priority for the Medicine Hat Police Service. The Professional Standards Section will continue to investigate complaints pertaining to performance or police service policy. Additionally, members of the Professional Standards Unit look for opportunities to improve the development of policy, procedures and training to ensure members of the MHPS are receiving the direction and training required to address the demands of policing now and into the future.